Privacy Policy
Introduction
Welcome to LCC Assets. Your privacy is of paramount importance to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register for an account, and use our services. By accessing or using our services, you consent to the practices described in this policy.
Information We Collect
1. Personal Information: We collect personal information that you provide to us when you register for an account, make an investment, or communicate with us. This may include your name, email address, phone number, postal address, date of birth, and financial information such as bank account details and payment information.
2. Transaction Information: We collect details of transactions you carry out through our platform, including the types of investments you make, the amounts invested, and the timing of transactions.
3. Technical Information: We collect technical information automatically when you visit our website. This includes your IP address, browser type, operating system, device information, and browsing behavior. We use cookies and similar tracking technologies to collect this information.
4. Usage Information: We collect information about how you use our website and services. This includes the pages you visit, the features you use, and the actions you take.
5. Communication Information: We collect information from your communications with us, including emails, phone calls, and messages. This helps us understand and respond to your inquiries and improve our customer service.
How We Use Your Information
We use the information we collect for the following purposes:
1. Providing and Improving Our Services: We use your personal and transaction information to provide and improve our services. This includes processing transactions, managing your account, and providing customer support.
2. Personalization: We use your information to personalize your experience on our website and tailor our services to your preferences. This includes providing you with relevant investment opportunities and content.
3. Communication: We use your contact information to communicate with you about your account, transactions, and updates to our services. We may also send you promotional materials and newsletters, which you can opt out of at any time.
4. Security: We use your information to protect the security and integrity of our website and services. This includes detecting and preventing fraud, unauthorized access, and other security threats.
5. Legal Compliance: We use your information to comply with legal obligations and respond to lawful requests from government authorities and regulatory bodies.
6. Analytics: We use technical and usage information to analyze how our website and services are used. This helps us improve our offerings and develop new features.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
1. Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing transactions, and delivering our services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
2. Business Partners: We may share your information with business partners who offer investment opportunities and services that complement our own. These partners are required to protect your information and use it only for the purposes agreed upon.
3. Legal and Regulatory Requirements: We may disclose your information to comply with legal obligations, regulatory requirements, and government requests. This includes responding to subpoenas, court orders, and other legal processes.
4. Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
5. Consent: We may share your information with third parties when we have your consent to do so.
Data Security
We take the security of your information seriously and implement a variety of measures to protect it. These include:
1. Encryption: We use advanced encryption technologies to protect your personal and financial information during transmission and storage.
2. Access Controls: We restrict access to your information to authorized personnel who need it to perform their job duties. Our employees and service providers are bound by confidentiality agreements.
3. Monitoring: We monitor our systems for potential vulnerabilities and security threats. We regularly update our security practices to address emerging threats.
4. Secure Data Storage: We store your information on secure servers with appropriate physical, technical, and administrative safeguards.
Your Rights and Choices
You have certain rights regarding your personal information, including:
1. Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
2. Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications or contacting us.
3. Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
4. Restriction: You can request the restriction of processing of your personal information under certain circumstances.
5. Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
6. Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us using the information provided at the end of this policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website. They help us understand how you use our site, personalize your experience, and deliver relevant content.
Types of Cookies We Use:
1. Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas.
2. Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and if you encounter any errors. They help us improve the performance and functionality of our site.
3. Functional Cookies: These cookies allow the website to remember your preferences and provide enhanced features. For example, they can remember your login details and language preferences.
4. Targeting Cookies: These cookies are used to deliver relevant advertisements to you based on your interests. They track your browsing habits and help us measure the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued use of our services after the changes take effect constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Phone: +44 20 7946 0958
- Email: [email protected]
- Office Address: 12 Meyrick Park Crescent, Bournemouth, BH3 7AQ
We are committed to resolving any complaints regarding our collection or use of your personal information. If you believe that your privacy rights have been violated, please contact us and we will address your concerns promptly.
Thank you for trusting LCC Assets with your investment needs. We are dedicated to protecting your privacy and ensuring the security of your information.